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We are honored to have received a lot of praises for our service and Chinese paintings from our respectful guests from all over the world. Here are just a few of them:
Hello Annie
I felt I must write a note to let you know how thrilled I was with the beautiful painting Aidan arranged for me, it is so lovely I was very surprised with such an original idea that is so perfect. Please convey my gratitude to Huang Yi for such a beautiful and personal picture of my family.
Many thanks again
Regards
Lyn Roberts
(the United Kingdom, Wed, Feb 10, 2010)
Good Morning Annie
I thought it was a painting but I just could not believe it, the detail is so fine and delicate, it is fantastic.
I keep looking at it very close, and the artwork is amazing. I am very pleased with the painting, it is better than I imagined it would be.
I know it will a great birthday present for my wife.
Can you please thank Huang Yi for doing such a fantastic piece of art, she is very talented.
And also a big thank you to you for arranging such a unique present!
It has been very interesting dealing with you
Once again thank you
Regards
Aidan Roberts
(the United Kingdom, Sun, Jan 31, 2010)
Dear Annie,
Thank you very much for the effort. After seeing the pictures, I think all your colleagues were correct. So, I will follow their advice and decide to choose the silver one. Take your time to mount it. Thank you.
I have to congratulate you and your colleagues for showing a very high standard of professionalism. Giving your customer the proper advice. In this example, I thought yellow brocade is a good idea, but when I saw the combination in the pictures you sent me, I have to agree it was a bad choice/combination.
Most company would just mount what the customer want (even if it looks ugly). But you and your team took the trouble and extra effort to make sure the painting is shown and mounted in the proper way. Please convey my upmost respect to your team, and please thank the workers in the mounting section for pointing out the fact to me.
Last but not least, I wish you and your team a very Happy Chinese New Year. May the year of tiger brings wealth, health and joy to all. Thank you.
Sincerely,
Lim Chan Koon
( Malaysia, Mon, Jan 18, 2010 )
Dear Annie, My painting arrived in good condition yesterday. Very happy with it. Thank you. (P/S the person who framed my painting said the poem is very well written (the choice of words as well as the calligraphy).)Very artistic too. Lim Chan Koon (Malaysia, Thu, Jan 14, 2010)
Greetings! I received my painting a few weeks ago and just want to let you know I am very pleased with it. It was beautifully wrapped and arrived in perfect condition. The painting itself is gorgeous and I had it professionally framed and hung above my fireplace. It is a wonderful addition to my home. Thank you for the excellent customer service and fast delivery. Many blessing to you in the New Year! Felicia Phillips A Very Happy Customer (United States, Mon, Jan 18, 2010)
Thank you I received the painting . I was afraid the package was damage after how custom repacked it. it was so nicely seal and package & inside was safe. the horses are just what I wanted and make my home look elegant. send my regard to the painter. I will buy my other custom painting after Christmas. I am very happy with my purchase and I say this from my heart. trust is difficulty for me but your company win me over. good customer service... Annie respond to me immediately and easy my worry about deliver step by step. excellent ! Patrice Foster (United States, Thu, Dec 24, 2009)
Dear Ms. Huang
I wanted to send you an email on Wednesday but could not from where I was. The painting arrived on Tuesday and I could not have been happier. Everyone who saw the painting, from my wife to my office staff and even the people at the framing store all loved it. Please convey my thanks to the artist for her wonderful work and to Annie and Jane for all their efforts.
As to your survey, I could not enter answers on the email, however I will try to answer here.
1) G Extremely satisfied
2) G Extremely satisfied
3) A Strongly Agree
4) A Strongly Agree
5) G Extremely satisfied
6) A An exceptional value, worth more than I paid for it
7) C About the same than you expected
8) D Good
My only comment about the delivery is that on the EMS web site, the updates as to the status of the shipment leaves a lot to be desired. I had to communicate with Jane to find out that EMS is slow to update their site.
Otherwise I was satisfied with everything about your company and would highly recommend you.
Once again thank you for your courtesy and service.
Mark Tendler
-----Original Message-----
From: manager@inkdancechinesepaintings.com
[mailto:manager@inkdancechinesepaintings.com]
Sent: Friday, December 11, 2009 4:30 AM
To: *********
Subject: Please tell us what you think about our service and painting.Investigation from InkDance Chinese Painting Gallery
Dear Mr Tendler,
Thank you very much for visiting InkDanceChinesePaintings.com and submitting your inquiry/buying from us. This is Ivy Huang, manager of InkDance Painting Gallery.
I'd like to invite you to do some investigation about our service and painting. Your satisfaction is our priority. This investigation is very important for us. Thank you in advance!
Please kindly answer these simple questions below: (Write your choose A or B or ... for every question)
1. How satisfied are you with overall quality of our customer service?
A. Extremely dissatisfied
B. Very Dissatisfied
C. Somewhat Dissatisfied
D. Neutral
E. Somewhat Satisfied
F. Very Satisfied
G. Extremely satisfied
2. Are you satisified with the speed of response from our customer service?
A. Extremely dissatisfied
B. Very Dissatisfied
C. Somewhat Dissatisfied
D. Neutral
E. Somewhat Satisfied
F. Very Satisfied
G. Extremely satisfied
3. Please indicate whether you agree or disagree that customer service is easy to communicate.
A. Strongly Agree
B. Agree
C. Neutral
D. Disagree
E. Strongly Disagree
4. The customer service:
A. Gave me Sufficient information to solve my problem.
B. Gave me unclear answers.
C. Gave me the wrong information ,it couldn't solve my problem.
D. Is disorganized.
E. Didn't understand the question.
F. others:_____________ (Please write your opinions)
5. How satisfied are you with overall quality of of the painting bought from our gallery?
A. Extremely dissatisfied
B. Very Dissatisfied
C. Somewhat Dissatisfied
D. Neutral
E. Somewhat Satisfied
F. Very Satisfied
G. Extremely satisfied
6. Considering the overall value of the painting you paid for, it was
A. An exceptional value, worth more than I paid for it
B. A good value, worth about what I paid for it
C. A poor value, worth less than I paid for it
D. Not sure
7. Compared to your expectation,The quality of the painting you ordered was:
A. Much better than you expected
B. Somewhat better than you expected
C. About the same than you expected
D. Somewhat worse than you expected
E. Much worse than you expected
8. How do you think our delivery?
A. Dissatisfied. Too much long time for delivery
B. Somewhat Dissatisfied. Somewhat long time for delivery
C. It's ok
D. Good
E. Very Good
F. In fact, I don't really care about the days of delivery, only if it don't needs over 20 days.
9. Please kindly tell us any of your advices to our gallery.
Our gallery will listen to your valuable opinions and will improve our service and painting better and better.
I am looking forward to your reply soon.
Best regards,
Yours sincerely
Ivy Huang
Manager
Inkdance Painting Gallery
website: www.inkdancechinesepaintings.com
Tel: +867735846891
Fax: +867735846891
Emai: manager@inkdancechinesepaintings.com
(Fri, Dec 11, 2009)
Hi Annie:
We want to thank you for all the effort you have put into this project. We especially want to thank the artist for all of her efforts and inspiration and for the number of times that she has redone the painting. The latest painting which is numbered 218 is the one we want. We feel this incorporates all the elements we like. Just to be sure this painting has the peach colored flower on the left side of the painting. You have my shipping address. Please send me the tracking number as soon as you know it.
Once again thank you very much.
Mark Tendler
(United States, Sat, Nov 28, 2009)
Annie,
Once again thank you for everything and please thank the artist for me. I can't beleve he painted the painting so fast and it looks beautiful. You have been so helpful and kind to me. I will definitely recommend your company to all of my friends and family and I know that I will order more paintings in the future. I will send you a picture of the paintings when I get them framed and mounted on the wall. A very happy customer,
Kay Roberson
(United States, Thu, Dec 3, 2009)
Annie,
I recieved the paintings today and I love them. They are both beautiful!! And the gifts that you sent are so nice. Thank you so much!
Kay Roberson
(United States, Tue, Dec 8, 2009)
I am very pleased. Thank you so much. I accept your proposal. Steven Sherman
(To service@inkdancechinesepaintings.com)
I an very happy with your solution to the problem. I accept and thank you.
Kindly Yours,
Steven Sherman
(To inkdanceservice@gmail.com)
(United States, Tue, Nov 17, 2009)
---------- Original Message ----------
From: InkDance Painting Gallery - inkdanceservice@gmail.com
To: *********
Subject: Greeting from Inkdance Painting Gallery. We are so sorry for the problem.
Date: Mon, 16 Nov 2009 10:21:41
Dear Mr. Steven Sherman
Thank you for your message.
We are so sorry for the problem caused. I have checked and found that the data of this painting size was wrongly inputted into the website. Thank you very much for your information that really help me check the problem again and improve our service to customers.
As compensation to this problem, we will ask the original artist of this painting to paint the same painting at 50x100cm size again free of charge for you. After finishing it, we will send it to you immediately free of charge. As for the one 69cm x 138cm, you don't need to return it to us. We would like it a free gift for you to thank you for helping us improve our service. Would you kindly tell me if this is acceptable or not? I really hope this method would make you pleased.
Best wishes,
Ivy Huang
Manager
Inkdance Painting Gallery
website: www.inkdancechinesepaintings.com
Tel: +867735846891
Fax: +867735846891
Emai: service@inkdancechinesepaintings.com
inkdanceservice@gmail.com
Hello Clair,
Thank you so much for your kind patience all these weeks. We received the paintings and are very satisfied with them.
Etienne Dore
(France, Wed, Oct 21, 2009 )
Mary Liu, Thank you for your efforts in making a satisfied customer. The painting has arrived and looks very beautiful. I will be presenting it to my teacher at her surprise 60th birthday party.
Thanks again
Marina Sagar
(United States, Sat, Sep 5, 2009 )
I want to say "WOW", I was so surprised by the package I received with my order. The painting is just beautiful and all the extra gifts were so generous of you. Thank you for the Email to update me on my order. I will share your website with my friends and family.
Thank you so much
HARRIS
(Ireland, Mon, Aug 10, 2009 )
Dear Kelly,
Thank you very much for your reply. I have received the painting and it is just beautiful. I will be purchasing 5 or 6 additional paintings for my client.
Regards,
Ann Imbruce
(United States, Mon, Jul 27, 2009)
Dear Kelly:
Thank you for answering my questions so thoroughly. I sincerely appreciate your help and have just placed my order for this picture. I am very excited about having an original painting in my home and absolutely love Asian art. I have quite a collection of Asian decorations and a large silk screen. Now I will have a painting in my dining room. I am hoping this will be shipped for fast delivery. Have a wonderful day and thank you once again.
Miriam Golob
(United States, Fri, Jun 19, 2009 )
Hi Joyce,
I received the painting today and it looks great! Thank you so much for your help and patience over the last few weeks.
Regards
Roy
(United States, Thu, Jan 8, 2009)
hello, i am very satisfy with the painting, do proceed. for the second painting, i think i will get it done the next time. Evon Tay
(Singapore, Thu, Dec 4, 2008)
The piece arrived last Sunday and it is fantastic - even better than what t I imagine - so beautiful - I really love it! Thank you, Jade, my consultant.
Thank you Sally, it is a good news that the item arrived in perfect condition. Your knowledge helps me to get such a gorgeous landscape picture. And most importantly, it is not beyond my expense. I can really trust InkDance Painting Gallery., quick online payment made me very pleased.
Lily S.
I received my order, just wanted to say that I found your site and service very nice, presently so satisfied with quickness of receiving my item. As I live in Paris, far from you, Thank so much Jenny.
Leo /Your customer
The piece arrived in good condition. It matches well with my home interior design. I am very pleased with my purchase. The consultant did a good job! I am impressed with her patience and expertise, who helped to make a perfect option.
Sincerely,
Lucy
Singapore
Sally,
Thank you very much for upgrading the delivery service. The waterfall painting is a great birthday gift for my grandfather. He is so excited with the piece. He starts with his lessons in calligraphy and drawing now. I think it is a good news to you. My grandfather hope to purchase other pieces from you in the near future.Thank you again and I wish you have a good weekend,
Tina Sue
Hello Annie
I felt I must write a note to let you know how thrilled I was with the beautiful painting Aidan arranged for me, it is so lovely I was very surprised with such an original idea that is so perfect. Please convey my gratitude to Huang Yi for such a beautiful and personal picture of my family.
Many thanks again
Regards
Lyn Roberts
(the United Kingdom, Wed, Feb 10, 2010)
Good Morning Annie
I thought it was a painting but I just could not believe it, the detail is so fine and delicate, it is fantastic.
I keep looking at it very close, and the artwork is amazing. I am very pleased with the painting, it is better than I imagined it would be.
I know it will a great birthday present for my wife.
Can you please thank Huang Yi for doing such a fantastic piece of art, she is very talented.
And also a big thank you to you for arranging such a unique present!
It has been very interesting dealing with you
Once again thank you
Regards
Aidan Roberts
(the United Kingdom, Sun, Jan 31, 2010)
Dear Annie,
Thank you very much for the effort. After seeing the pictures, I think all your colleagues were correct. So, I will follow their advice and decide to choose the silver one. Take your time to mount it. Thank you.
I have to congratulate you and your colleagues for showing a very high standard of professionalism. Giving your customer the proper advice. In this example, I thought yellow brocade is a good idea, but when I saw the combination in the pictures you sent me, I have to agree it was a bad choice/combination.
Most company would just mount what the customer want (even if it looks ugly). But you and your team took the trouble and extra effort to make sure the painting is shown and mounted in the proper way. Please convey my upmost respect to your team, and please thank the workers in the mounting section for pointing out the fact to me.
Last but not least, I wish you and your team a very Happy Chinese New Year. May the year of tiger brings wealth, health and joy to all. Thank you.
Sincerely,
Lim Chan Koon
( Malaysia, Mon, Jan 18, 2010 )
Dear Annie, My painting arrived in good condition yesterday. Very happy with it. Thank you. (P/S the person who framed my painting said the poem is very well written (the choice of words as well as the calligraphy).)Very artistic too. Lim Chan Koon (Malaysia, Thu, Jan 14, 2010)
Greetings! I received my painting a few weeks ago and just want to let you know I am very pleased with it. It was beautifully wrapped and arrived in perfect condition. The painting itself is gorgeous and I had it professionally framed and hung above my fireplace. It is a wonderful addition to my home. Thank you for the excellent customer service and fast delivery. Many blessing to you in the New Year! Felicia Phillips A Very Happy Customer (United States, Mon, Jan 18, 2010)
Thank you I received the painting . I was afraid the package was damage after how custom repacked it. it was so nicely seal and package & inside was safe. the horses are just what I wanted and make my home look elegant. send my regard to the painter. I will buy my other custom painting after Christmas. I am very happy with my purchase and I say this from my heart. trust is difficulty for me but your company win me over. good customer service... Annie respond to me immediately and easy my worry about deliver step by step. excellent ! Patrice Foster (United States, Thu, Dec 24, 2009)
Dear Ms. Huang
I wanted to send you an email on Wednesday but could not from where I was. The painting arrived on Tuesday and I could not have been happier. Everyone who saw the painting, from my wife to my office staff and even the people at the framing store all loved it. Please convey my thanks to the artist for her wonderful work and to Annie and Jane for all their efforts.
As to your survey, I could not enter answers on the email, however I will try to answer here.
1) G Extremely satisfied
2) G Extremely satisfied
3) A Strongly Agree
4) A Strongly Agree
5) G Extremely satisfied
6) A An exceptional value, worth more than I paid for it
7) C About the same than you expected
8) D Good
My only comment about the delivery is that on the EMS web site, the updates as to the status of the shipment leaves a lot to be desired. I had to communicate with Jane to find out that EMS is slow to update their site.
Otherwise I was satisfied with everything about your company and would highly recommend you.
Once again thank you for your courtesy and service.
Mark Tendler
-----Original Message-----
From: manager@inkdancechinesepaintings.com
[mailto:manager@inkdancechinesepaintings.com]
Sent: Friday, December 11, 2009 4:30 AM
To: *********
Subject: Please tell us what you think about our service and painting.Investigation from InkDance Chinese Painting Gallery
Dear Mr Tendler,
Thank you very much for visiting InkDanceChinesePaintings.com and submitting your inquiry/buying from us. This is Ivy Huang, manager of InkDance Painting Gallery.
I'd like to invite you to do some investigation about our service and painting. Your satisfaction is our priority. This investigation is very important for us. Thank you in advance!
Please kindly answer these simple questions below: (Write your choose A or B or ... for every question)
1. How satisfied are you with overall quality of our customer service?
A. Extremely dissatisfied
B. Very Dissatisfied
C. Somewhat Dissatisfied
D. Neutral
E. Somewhat Satisfied
F. Very Satisfied
G. Extremely satisfied
2. Are you satisified with the speed of response from our customer service?
A. Extremely dissatisfied
B. Very Dissatisfied
C. Somewhat Dissatisfied
D. Neutral
E. Somewhat Satisfied
F. Very Satisfied
G. Extremely satisfied
3. Please indicate whether you agree or disagree that customer service is easy to communicate.
A. Strongly Agree
B. Agree
C. Neutral
D. Disagree
E. Strongly Disagree
4. The customer service:
A. Gave me Sufficient information to solve my problem.
B. Gave me unclear answers.
C. Gave me the wrong information ,it couldn't solve my problem.
D. Is disorganized.
E. Didn't understand the question.
F. others:_____________ (Please write your opinions)
5. How satisfied are you with overall quality of of the painting bought from our gallery?
A. Extremely dissatisfied
B. Very Dissatisfied
C. Somewhat Dissatisfied
D. Neutral
E. Somewhat Satisfied
F. Very Satisfied
G. Extremely satisfied
6. Considering the overall value of the painting you paid for, it was
A. An exceptional value, worth more than I paid for it
B. A good value, worth about what I paid for it
C. A poor value, worth less than I paid for it
D. Not sure
7. Compared to your expectation,The quality of the painting you ordered was:
A. Much better than you expected
B. Somewhat better than you expected
C. About the same than you expected
D. Somewhat worse than you expected
E. Much worse than you expected
8. How do you think our delivery?
A. Dissatisfied. Too much long time for delivery
B. Somewhat Dissatisfied. Somewhat long time for delivery
C. It's ok
D. Good
E. Very Good
F. In fact, I don't really care about the days of delivery, only if it don't needs over 20 days.
9. Please kindly tell us any of your advices to our gallery.
Our gallery will listen to your valuable opinions and will improve our service and painting better and better.
I am looking forward to your reply soon.
Best regards,
Yours sincerely
Ivy Huang
Manager
Inkdance Painting Gallery
website: www.inkdancechinesepaintings.com
Tel: +867735846891
Fax: +867735846891
Emai: manager@inkdancechinesepaintings.com
(Fri, Dec 11, 2009)
Hi Annie:
We want to thank you for all the effort you have put into this project. We especially want to thank the artist for all of her efforts and inspiration and for the number of times that she has redone the painting. The latest painting which is numbered 218 is the one we want. We feel this incorporates all the elements we like. Just to be sure this painting has the peach colored flower on the left side of the painting. You have my shipping address. Please send me the tracking number as soon as you know it.
Once again thank you very much.
Mark Tendler
(United States, Sat, Nov 28, 2009)
Annie,
Once again thank you for everything and please thank the artist for me. I can't beleve he painted the painting so fast and it looks beautiful. You have been so helpful and kind to me. I will definitely recommend your company to all of my friends and family and I know that I will order more paintings in the future. I will send you a picture of the paintings when I get them framed and mounted on the wall. A very happy customer,
Kay Roberson
(United States, Thu, Dec 3, 2009)
Annie,
I recieved the paintings today and I love them. They are both beautiful!! And the gifts that you sent are so nice. Thank you so much!
Kay Roberson
(United States, Tue, Dec 8, 2009)
I am very pleased. Thank you so much. I accept your proposal. Steven Sherman
(To service@inkdancechinesepaintings.com)
I an very happy with your solution to the problem. I accept and thank you.
Kindly Yours,
Steven Sherman
(To inkdanceservice@gmail.com)
(United States, Tue, Nov 17, 2009)
---------- Original Message ----------
From: InkDance Painting Gallery - inkdanceservice@gmail.com
To: *********
Subject: Greeting from Inkdance Painting Gallery. We are so sorry for the problem.
Date: Mon, 16 Nov 2009 10:21:41
Dear Mr. Steven Sherman
Thank you for your message.
We are so sorry for the problem caused. I have checked and found that the data of this painting size was wrongly inputted into the website. Thank you very much for your information that really help me check the problem again and improve our service to customers.
As compensation to this problem, we will ask the original artist of this painting to paint the same painting at 50x100cm size again free of charge for you. After finishing it, we will send it to you immediately free of charge. As for the one 69cm x 138cm, you don't need to return it to us. We would like it a free gift for you to thank you for helping us improve our service. Would you kindly tell me if this is acceptable or not? I really hope this method would make you pleased.
Best wishes,
Ivy Huang
Manager
Inkdance Painting Gallery
website: www.inkdancechinesepaintings.com
Tel: +867735846891
Fax: +867735846891
Emai: service@inkdancechinesepaintings.com
inkdanceservice@gmail.com
Hello Clair,
Thank you so much for your kind patience all these weeks. We received the paintings and are very satisfied with them.
Etienne Dore
(France, Wed, Oct 21, 2009 )
Mary Liu, Thank you for your efforts in making a satisfied customer. The painting has arrived and looks very beautiful. I will be presenting it to my teacher at her surprise 60th birthday party.
Thanks again
Marina Sagar
(United States, Sat, Sep 5, 2009 )
I want to say "WOW", I was so surprised by the package I received with my order. The painting is just beautiful and all the extra gifts were so generous of you. Thank you for the Email to update me on my order. I will share your website with my friends and family.
Thank you so much
HARRIS
(Ireland, Mon, Aug 10, 2009 )
Dear Kelly,
Thank you very much for your reply. I have received the painting and it is just beautiful. I will be purchasing 5 or 6 additional paintings for my client.
Regards,
Ann Imbruce
(United States, Mon, Jul 27, 2009)
Dear Kelly:
Thank you for answering my questions so thoroughly. I sincerely appreciate your help and have just placed my order for this picture. I am very excited about having an original painting in my home and absolutely love Asian art. I have quite a collection of Asian decorations and a large silk screen. Now I will have a painting in my dining room. I am hoping this will be shipped for fast delivery. Have a wonderful day and thank you once again.
Miriam Golob
(United States, Fri, Jun 19, 2009 )
Hi Joyce,
I received the painting today and it looks great! Thank you so much for your help and patience over the last few weeks.
Regards
Roy
(United States, Thu, Jan 8, 2009)
hello, i am very satisfy with the painting, do proceed. for the second painting, i think i will get it done the next time. Evon Tay
(Singapore, Thu, Dec 4, 2008)
The piece arrived last Sunday and it is fantastic - even better than what t I imagine - so beautiful - I really love it! Thank you, Jade, my consultant.
Susan
Finland
I got the Chinese bamboo painting, and it is absolutely beautiful!
My husband was so excited. We all adore Chinese culture, and hope to travel to China one day. I was recommended InkDance Painting Gallery sells fine Chinese paintings online. I purchased a unique bamboo picture. The online staff made my first online purchase a very positive one. We really enjoy this masterpiece.
Anna J.
The United States
Thank you Sally, it is a good news that the item arrived in perfect condition. Your knowledge helps me to get such a gorgeous landscape picture. And most importantly, it is not beyond my expense. I can really trust InkDance Painting Gallery., quick online payment made me very pleased.
Lily S.
My customer really liked the piece, a fine brush bamboo painting. He collect many Chinese brush paintings for many years. And this piece is unique one to him.
I received my order, just wanted to say that I found your site and service very nice, presently so satisfied with quickness of receiving my item. As I live in Paris, far from you, Thank so much Jenny.
Leo /Your customer
My husband, John like the painting very much, everything about it is beautiful. He says he has a good friend who has a newly decorated house and is looking for good artwork. John will gratefully recommend your Gallery to him. Hope he also can find his favorite piece. I hope it is a good news to you. Good luck.
Thank you again.
Kate Peterson
USA
Li Yuan, I just want to tell you that the oil production look amazing. The work really was outstanding. I will order more from you. The time of the delivery was exactly you promised. Also appreciate your consultant, nice and professional. Well done.
Joseph
LA
The piece arrived in good condition. It matches well with my home interior design. I am very pleased with my purchase. The consultant did a good job! I am impressed with her patience and expertise, who helped to make a perfect option.
Sincerely,
Lucy
Singapore
I bought a gorgeous piece and am satisfied with all aspects of my order. The communication with the online staff was excellent, the delivery service was as promised, and the quality of the item was great. I adore Chinese painting and calligraphy, learned Chinese culture when I worked in ShangHai. I am critical of everything. But they worked very hard to satisfy my needs and to accept my personal ideas. It is well done! I think it is not easy. I want to express my thanks to all of them.
Chris / Washington
Sally,
Thank you very much for upgrading the delivery service. The waterfall painting is a great birthday gift for my grandfather. He is so excited with the piece. He starts with his lessons in calligraphy and drawing now. I think it is a good news to you. My grandfather hope to purchase other pieces from you in the near future.Thank you again and I wish you have a good weekend,
Tina Sue
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